Thank you for visiting our Consumer Support Center. Here you'll find answers to the questions asked most often about our products. Although installation support is typically provided by our Nationwide Network of Directed Dealers and Retailers, we created this site to answer many common product questions available to you 24/7, 365 days a year. We will include technical tips, important product notifications, FAQ’s and product training materials.

View Training Videos Watch demonstration and how-to videos of various Directed Electronics remotes.

Directed Learning Center Includes guides, alerts, programming tips and popular articles to assist you with your Directed Products.

Frequently Asked Questions Got questions? Visit our FAQs to find answers.

Find Your Local Dealer Get help with your remote or more info about your system.

Professional Installation Help Find Installation, service and support for your Directed Electronics products.

Your Hand Held Remote Find Programming Instructions for your Directed Electronics remote.