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Directed Support
Thank you for visiting our Consumer Support Center. Here you'll find answers to the questions asked most often about our products. Although installation support is typically provided by our Nationwide Network of Directed Dealers and Retailers, we created this site to answer many common product questions available to you 24/7, 365 days a year. We will include technical tips, important product notifications, FAQ’s and product training materials.

Directed Electronics Knowledgebase
Directed Closed Labor Day 9/1/2014
Directed is Closed Labor Day 9/1/2014 Will resume normal hours 9/2/2014
View Training Videos

Watch demonstration and how-to videos of various Directed Electronics remotes.
 
Directed Learning Center

Includes guides, alerts, programming tips and popular articles to assist you with your Directed Products.
 
Frequently Asked Questions

Got questions? Visit our FAQs to find answers.
Find Your Local Dealer

Get help with your remote or more info about your system.
 
Professional Installation Help

Find Installation, service and support for your Directed Electronics products.
 
Your Hand Held Remote

Find Programming Instructions for your Directed Electronics remote.
* Please remember that any technical support information, whether oral or written is being provided free of charge on an “as is” basis, without any representation or warranty. Directed Electronics assumes no responsibility or liability resulting from improper installation, even in reliance upon this information.