A remote starter uses a radio-frequency signal from a remote transmitter (your aftermarket key fob) and uses it to trigger a series of relays that will switch the ignition circuits on to simulate the sequence that is performed when starting your car with a key. Although a traditional keychain-style remote transmitter has long been the only method for triggering remote start you now have a choice! Directed Electronics also manufactures a device that allows you to utilize your iPhone (and soon Blackberry phones) to control your remote start system. Additionally, soon you will also be able to control your system via the internet.
Since remotes will still be the primary means of activating your remote starter for the near future, it is important that you know how they work and how to care for them. We currently manufacture two types of remotes: 1-way communication and 2-way communication. 1-way remotes are the kind of remotes most of us are used to. These remote are handheld with 1 to 5 buttons on them. A normal 1-way remote will last approximately 2 years with normal use. Normal use is considered 7 uses per day.
If your remote ceases to work, the first line of defense is to replace the battery.
The most common types of battery used in 1-way remotes are the A23 battery (it looks like a miniature AAA battery) or a CR2032 battery (it looks like a camera battery or a nickel). Some of our older remotes have a very small screw on the back of the remote that must be removed in order to access the battery. On our more recent remotes the front and back halves of the remote case snap together and can also be separated by gently prying the two halves apart with a flat-blade screwdriver or butter knife.
2-way remotes are quite different than 1-way remotes, both in the kind of battery they use and how long they will last. Because a 2-way remote is constantly checking in with your vehicle to determine alarm status, the battery in these remotes will not last as long as in a 1-way remote. With normal use, a 2-way remote will last approximately 3-4 weeks, at which point the battery must be replaced or recharged depending on your system. Most 2-way remotes use standard AAA batteries; however, some of our newer thin-profile remotes will use two CR2016 batteries stacked on top of each other.
If you have already changed the batteries in your remote and the system still fails to respond the next thing to do is to try to reprogram the remote. The programming method used for your specific system can differ from unit to unit and therefore it is important that you determine which system you have so that you attempt the proper programming sequence. Once you determine the model number of your system our knowledgebase can help you determine how your remote is to be programmed. If you don’t know the model you have, refer to your owners guide, original purchase order, or contact a local Authorized Dealer for assistance.
Lastly, it is possible as it is with all electronics devices that your remote is no longer working due to a mechanical failure within the remote itself. In these cases, new batteries and reprogramming will not make your remote work again. At this point you would need to contact an authorized dealer. Please also refer to your dealer to determine if your remote is under warranty. Refer to the section on this site for more information regarding your hand held remote.